Privacy Policy

At SIIRA, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this policy.

Personal Information We Collect

When you visit or place an order on our website, we may collect certain information including:

Your name
Contact details including email address and phone number
Shipping and billing address
Payment and transaction details
Order history
Device and browser information
Website usage and browsing behavior

We may also collect technical data such as IP address, browser type, operating system, and device information to improve website performance and user experience.

How We Use Your Information

Your information is collected to:

Process and deliver your orders
Provide customer support
Send order updates and shipping notifications
Improve our products, services, and website experience
Prevent fraudulent transactions
Send promotional emails, updates, and marketing communication (only where permitted)

We may also use website analytics and cookies to better understand customer preferences and improve our services.

Cookies

Our website uses cookies to improve your browsing experience and website functionality.

Cookies help us:

Remember your preferences
Understand website traffic and performance
Enhance user experience

You may choose to disable cookies through your browser settings, although some website features may not function properly.

Information Sharing

SIIRA does not sell or rent your personal information to third parties.

However, we may share limited information with trusted third-party service providers such as:

Shipping and courier partners
Payment gateways
Website analytics providers
Marketing and customer support platforms

These services are used only to help us operate our business and serve our customers better.

Security

We use industry-standard security measures to protect your personal information and transactions.

All payment information submitted through our website is processed through secure payment gateways with encryption and security protocols in place.

While we take reasonable steps to protect your data, no online transmission or storage method can be guaranteed completely secure.

Communication

By placing an order or signing up on our website, you may receive:

Order confirmations
Shipping updates
Promotional emails
Product launches and offers

You may unsubscribe from marketing communication at any time.

Legal Compliance

We may disclose information if required by law, legal process, government authorities, or to protect our legal rights and prevent fraudulent or unlawful activities.