Terms of service

Please read these Terms of Service carefully before using our website. By accessing, browsing, or placing an order on SIIRA, you agree to be bound by these terms and conditions.

If you do not agree with any part of these terms, please do not use our website or services.

General

Throughout the website, the terms “we”, “us”, “our”, and “SIIRA” refer to our brand and website.

By using this website, you confirm that:

You are at least 18 years old or using the website under parental supervision
The information provided by you is accurate and complete
You will use this website only for lawful purposes

We reserve the right to update, modify, or change these Terms at any time without prior notice.

User Account & Security

When you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials and for all activities carried out under your account.

You agree to notify us immediately of any unauthorized use of your account or security breach.

Product Information & Pricing

We strive to ensure all product descriptions, images, pricing, and details are accurate. However:

Slight variations in color or appearance may occur due to photography and screen settings
Prices and product availability may change without prior notice

All prices listed on the website are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.

Orders & Payments

SIIRA reserves the right to:

Accept or cancel any order
Limit quantities purchased
Refuse service in certain cases

Orders will be processed only after successful payment confirmation or order verification.

Cash on Delivery (COD) may be available on eligible orders.

Shipping

Shipping timelines and delivery details are mentioned separately in our Shipping Policy.

Once an order is handed over to the courier partner, delivery timelines may depend on the courier service and location accessibility.

Returns & Refunds

Returns, replacements, and refunds are governed by our Return & Refund Policy.

Please read the policy carefully before placing an order.

Intellectual Property

All content on this website including:

logos
images
graphics
product designs
text
branding elements

are the intellectual property of SIIRA and may not be copied, reproduced, or used without prior written permission.

User Conduct

You agree not to:

misuse the website
attempt unauthorized access
upload harmful or illegal content
interfere with website security or operations

Any misuse may result in suspension of access and legal action where applicable.

Limitation of Liability

SIIRA shall not be held liable for:

indirect or incidental damages
delays caused by courier or external service providers
temporary website interruptions
technical errors beyond reasonable control

Our maximum liability, if any, shall be limited to the amount paid for the relevant order.

Privacy

Your use of our website is also governed by our Privacy Policy.

By using our services, you consent to the collection and use of information as described in the Privacy Policy.

Force Majeure

SIIRA shall not be held responsible for delays or failure in performance caused by events beyond reasonable control, including natural disasters, strikes, technical failures, government restrictions, or courier disruptions.